At the Palace of Versailles, managing guided tours requires a highly structured approach. With a wide range of themes, diverse audiences, and coordination between many internal and external guides, scheduling quickly becomes a key challenge. To address this, teams rely on #DIESE to structure their catalog, streamline guide assignments, and improve overall activity management. A […]
Since 2023, the Royal Concertgebouw Orchestra (KCO) has implemented #DIESE to centralize season planning, repertoire management, and musician contracts. Fully operational in 2025, this system supports artistic, administrative, and technical teams across the entire organization. A single system for the entire orchestra Based in Amsterdam, the KCO is one of the world’s most renowned symphony […]
For over a decade, the Royal Ballet & Opera in London has relied on #DIESE to structure and centralize its information system. With its complex operations, the institution has positioned #DIESE as the hub of its digital ecosystem. Managing Complexity of the Ecosystem in a World-Class Institution The Royal Ballet & Opera combines opera, ballet, […]
Managing a Historic Institution Founded in 1881, the Boston Symphony Orchestra (BSO) is a world-class symphony with a rich legacy. It performs at Symphony Hall, tours internationally, and holds a summer residency at the Tanglewood Music Center. The BSO archives performances going back to 1883. This history shapes the orchestra’s identity and requires careful management […]
Since 2017, the Grand Théâtre de Genève has relied on #DIESE, a performing arts management software, to centralize planning and streamline the management of artistic and production contracts. In a demanding environment—marked by complex co-productions and highly mobile teams – #DIESE provides a reliable, long-term system that is now widely used across the organization. A […]
Each summer, the Festival d’Aix-en-Provence experiences an intense surge in activity. With hundreds of artistic and technical contracts to manage in a short period, the festival relies on robust and proven tools. For nearly ten years, #DIESE has supported the festival in production management, resource planning, and operational oversight. A festival with unique organizational challenges […]
Managing a world-class opera house The Paris Opera oversees around twenty opera productions and an equal number of ballets each season. These take place across three Parisian venues: Palais Garnier, Opéra Bastille, and the 3rd Stage. Coordinating productions, artistic teams, and resources is critical. The institution must ensure artistic continuity while keeping management processes reliable. […]
Managing a major international festival over a few weeks and across more than twenty venues requires a single source of truth. The Wiener Festwochen implemented #DIESE’s core modules to organize programming and ensure reliable scheduling before, during, and after the festival. An International Festival with Complex Needs The Wiener Festwochen is one of Europe’s leading […]
Every summer, the Festival d’Avignon mobilizes hundreds of professionals across more than fifty venues, during a period of exceptional activity. To manage planning, coordinate personnel, and oversee production costs, the Festival relies on #DIESE as its central tool for operations and administration. Managing a Large-Scale Festival The Festival d’Avignon is known for its complex, highly […]
The leading US-based ticketing system for the arts has been integrated with #DIESE several times. More than a ticketing system, the Tessitura Network program helps medium to large-sized cultural organizations conduct their CRM, marketing and fundraising operations. The Tessitura database allowing to administer programmes, original works, casts, contacts etc – its data can naturally be mapped with the #DIESE database. Several […]
